Our server has been making massive updates and upgrades, and this may make it seem as if you cannot order once in a great while.
Keep checking back. Orders are coming in, so you can order. It may take a few tries if you hit the website when the server changes are happening.
Yes, we're frustrated by that, but it is beyond out control. It only happens on rare occasions. The issues, like the
Platinum Level of The Ringing Heart, are limited and will vanish soon.